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Live Chat

Get instant help from our support team

Availability: 24/7

Response Time: Usually within 2 minutes

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Email Support

Send us a detailed message for comprehensive assistance

General: support@originex.web.id

Billing: billing@originex.web.id

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Help Center

Find answers to common questions and tutorials

Articles: 100+ guides and tutorials

Video Tutorials: Step-by-step walkthroughs

Troubleshooting: Common issues & solutions

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Phone Support

Speak directly with our support specialists

US/Canada: +1 (800) 123-4567

UK: +44 20 1234 5678

Australia: +61 2 1234 5678

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Our Global Offices

United States (HQ)

123 Innovation Drive
Silicon Valley, CA 94043
United States

Phone: +1 (800) 123-4567

United Kingdom

45 Tech Square
London EC1A 1BB
United Kingdom

Phone: +44 20 1234 5678

Australia

78 Digital Avenue
Sydney NSW 2000
Australia

Phone: +61 2 1234 5678

Singapore

90 Innovation Park
Singapore 138654

Phone: +65 6123 4567

Support Hours

Live Chat

24 hours / 7 days

Email Support

24/7 (Response within 24 hours)

Phone Support

Monday - Friday: 9 AM - 6 PM (Local Time)

Emergency Support

24/7 for Enterprise customers

Common Questions

How do I reset my password?

Visit the login page and click "Forgot Password" to receive reset instructions via email.

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Can I get a refund?

We offer a 7-day money-back guarantee for all paid plans if you're not satisfied.

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How accurate is the plagiarism detection?

Our algorithm achieves 98%+ accuracy compared to industry standards.

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Is my document stored permanently?

No, we follow a zero-repository policy. Documents are deleted immediately after analysis.

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